Frequently asked questions

Where are you located?

We have nine self storage facilities in the states of New Jersey and Pennsylvania. Our New Jersey locations include Vineland, Mullica Hill, Bordentown, Jobstown, Mays Landing, Galloway, Little Egg Harbor Township and Wayne. Our newest location can be found in Pen Argyl, Pennsylvania.

How do I contact you?

You can either fill out the contact form on our website or you can give us a call at any of our facilities. Our friendly team will gladly answer your questions!

Do you offer U-Haul rentals?

Great question! Most of our properties are an authorized U-Haul dealer, which will make your move that much easier at such a low cost. You can conveniently reserve, pick-up or drop-off a U-Haul vehicle at any participating Columbia Storage Group location.

How about vehicle storage?

We have that, too! A variety of services are available in our facilities, including parking for all types of cars, boats, RV’s and even large trucks and trailers.

What is drive-up access?

Drive-up access is what allows you to drive up to one of our storage units and park your vehicle next to it. Instead of having to carry your belongings from outside of the facility to your rental, you can easily unload them with just a few steps.

What is the online bill pay option?

Online bill pay is a useful amenity that allows you to manage your account from anywhere with an internet connection. If you don’t like the idea of having to drive out to one of our locations every month, you can now pay your rent, reserve a new self storage unit and update your account information on our website!

What is a climate-controlled unit?

Climate-controlled storage units provide a suitable environment for your possessions, protecting them against humidity and extreme heat or cold. These units are better for long-term storage, furniture, electronics, books and clothes. What’s more, because they're inside the building, they tend to keep your possessions cleaner than a standard unit.

How do I get started?

Some of the things you can do are browsing our self storage tips and calculating the right space for you. If you think you’re ready to start your move, take a look at our several locations and choose a facility you like. But if you still have some questions, don’t hesitate to call us today!

 
Write a review